Privacy Policy
How we collect, use, and protect your personal information
1. Information We Collect
We collect personal information you provide when placing an order, creating an account, or contacting us. This includes your name, email address, phone number, shipping address, and payment information.
2. How We Use Your Information
Your information is used to process orders, communicate order status, improve our services, send promotional offers (with consent), and comply with legal obligations.
3. Payment Security
All payments are processed securely through Razorpay. We do not store your credit/debit card details. Payment information is encrypted and handled directly by our payment gateway provider.
4. Data Protection
We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits. Your data is stored securely and accessed only by authorized personnel.
5. Information Sharing
We do not sell, trade, or rent your personal information. We may share data with trusted third parties (shipping partners, payment processors) only as necessary to fulfill orders.
6. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser.
7. Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings or by contacting us. You may opt out of marketing communications at any time.
8. Contact Us
For any privacy-related questions or concerns, please contact us at megamisilk.official@gmail.com or call +91 93614 40075.